Refund and Cancellation Policy
Effective Date: 12 October 2022
At Webcodian LLP (“Company,” “we,” “us,” or “our”), we are committed to providing high-quality web development and software development services. We understand that circumstances may arise where you need to cancel or seek a refund for our services. This policy outlines our refund and cancellation procedures.
1. Cancellation Policy
a. Cancellation by the Client: If you wish to cancel a service or project, please contact us at [Insert Contact Information]. The cancellation terms and conditions may vary depending on the specific service or project. We will provide you with information about any applicable cancellation fees and timelines.
b. Cancellation by Webcodian LLP: We reserve the right to cancel a service or project in situations such as non-payment, violation of our terms and conditions, or other breaches of the agreement. In such cases, any payments made may be subject to forfeiture.
2. Refund Policy
a. Refunds for Unused Services: In some cases, if you cancel a service or project, and you have already made payments for services that have not been rendered, you may be eligible for a refund for the unused portion of those services. Refunds will be processed in accordance with the terms specified in your service agreement or invoice.
b. No Refunds for Completed Work: We do not typically offer refunds for services that have been completed in accordance with the agreed-upon specifications, unless otherwise stated in your service agreement.
c. Refunds for Technical Issues: If you experience technical issues or problems with our services that are attributable to our error and cannot be resolved to your satisfaction, please contact us, and we will work to address the issue. Depending on the circumstances, a refund may be considered.
3. Refund Request Procedure
To request a refund, please follow these steps:
a. Contact us at [Insert Contact Information] and provide details of your refund request.
b. We will review your request and respond as soon as possible.
c. If your refund request is approved, we will process the refund in accordance with the terms specified in your service agreement.
4. Changes to this Policy
We may update this Refund and Cancellation Policy to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on our website.
5. Contact Us
If you have questions or concerns about our refund and cancellation policy, please contact us at:
Webcodian LLP Address: N-1/66-F-1, Samne Ghat, Nagwa Lanka, Varanasi, Uttar Pradesh 221005 Email: email@example.com
We appreciate your trust in Webcodian LLP, and we are committed to providing you with transparent and fair refund and cancellation procedures.